Customer Success By Product By Industry

Case Studies by Industry

Across nearly every industry and geography, leading organizations rely on Bottomline's innovative products and services to transform their financial operations, deliver value to customers and create new streams of revenue. Following are a few of these recent success stories.  New stories are posted regularly, so be sure to check back often.

If you are a current Bottomline customer and would like to share your story, please contact Bottomline today at 1.800.472.1321.

Aerospace and Defense

BAE Systems
Global defense and security company with offices around the world improves operational efficiency with Bottomline's SWIFT Access Service.


National construction services provider extends the value of its EnterpriseOne implementation with Bottomline's Create!form solution.

Taggart Global
Leading provider of coal preperation and material handling cleans up their AP invoice processing and expense reporting with Transform AP for Microsoft Dynamics GP.

Financial Services

Cadence Bank
Streamlined delivery of custom bank notices reduces reliance on third-party vendors.

UMB Financial
Bottomline helps UMB to deliver automated treasury management services to its corporate clients.

Oak Trust (Guernsey) Limited
Oak Trust Streamlines Business Processes for Improved Customer Service with SWIFT Access Service.

Standard Life
Bottomline Technologies Accelerates and Maximizes SWIFTNet Funds Roll-out for Standard Life.

Nelnet, Inc.
Transform AP for Microsoft Dynamics GP helped Nelnet, Inc. modernize their accounting and processes.


Alamance Regional Medical Center
Bottomline's mobile clinical documentation solution helps healthcare provider achieve operational efficiency and electronic consents.

Asante Health System
Bottomline's forms management solutions helps Asante provide alerts and manage documents throughout its two facilities.

CMH Regional Health System
Bottomline's forms automation solution enables hospital to provide more informed and safer patient care.

Concentra, Inc.
Bottomline's legal spend management solution streamlines legal e-billing and provides greater visibility into outside counsel performance.

Excela Health
Bottomline's capabilities for medical forms automation help healthcare provider achieve greater levels of efficiency.

Exempla Healthcare
Bottomline's capabilities for advanced medical forms automation help healthcare provider achieve significant savings and efficiencies in Epic environment.

Griffin Hospital
Bottomline's mobile documentation solution plays a vital role in helping Griffin Hospital's Center for Cancer go paperless.

Hospital for Special Surgery
Bottomline's MedEx solution helps this healthcare provider break free from the costs and inefficiencies or its preprinted forms processes.

Montefiore Medical Center
Bottomline's forms automation solution helps Montefiore reduce paper and streamlines processes throughout the hospital.

Sutter Health
Bottomline's capabilities for advanced medical forms automation help healthcare provider save time and improve patient care in Epic environment.

Shepherd Center
C-Series helps Shepherd Center modernize technology systems and disbursement processes, helping the finance department accomodate growth.

Manufacturing & Distribution

Bellco Health
Bottomline's electronic document archive capabilities fuel accessibility and visibility.

CMC Group
For provider of specialized printing and packaging solutions, Bottomline helps make the jump to Microsoft Dynamics AX 2009 faster and easier.

James M. Pleasants
Manufacturers' representative transforms Microsoft Dynamics AX reports without custom ERP programming.

National Envelope
Bottomline helps drive $10,000-$15,000 per year savings in form-related expenses at single division.

Multiple document delivery options help Plaskolite cater to specific customer preferences.

Create!form implementation adds cost-effective electronic document processing to Microsoft Dynamics AX environment.

South Pacific Tyres
Create!form enables manufacturer to address client document delivery preferences and strengthen brand recognition.

Wakefield Canada
Bottomline solution enables strategic business partner of British Petroleum to transform its approach to transactional documents.

Media and Broadcasting

Bottomline's SWIFT Access Service help the largest commercial television network in the UK improve their cash reporting and integrated, end-to-end treasury processes.


Stillwater Mining Company
Transform AP for JD Edwards EnterpriseOne takes the pain out of the invoice approval process for this Montana-based mining company.


YMCA of Metropolitan Los Angeles
Extension of Oracle Investment yields enhanced audit controls and reduced costs.

Real Estate

Highwoods Properties
Transform AP leverages invoice processing to enhance staff productivity and improve cash visibility.

Deeley Harley-Davidson Canada
Electronic Documents implementation saves 1,050 hours in labor and more than $113,000 in form and courier costs.

Food and Beverage

Hickory Foods
Bottomline's SharePoint-based solutions helped this packaged foods leader enhance their invoicing and document automation processes.

State and Local Government

Adams County, Colorado: Department of Human Services
Transform Filer helped this government agency streamline the imaging and indexing of their case files into SharePoint, saving valuable staff time and money.

Government of Bermuda
Bermuda's Accountant General's Office successfully reduced time to process payments by more than 30 percent with the help of Transform Filer.

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